Spa etiquette

Thermal Spa

  • Make the most of absolute tranquillity by leaving your mobile phone in your room.
  • Please be sure to take a shower before taking a swim or using the saunas.
  • Our Spa Lounge offers you a healthy selection of light snacks and beverages. Please refrain from bringing any food or beverages to the Thermal Spa.
  • We recommend that you wear a bathrobe and slip-pers.
  • Please note that pets are not permitted to enter the Thermal Spa.
  • In the interests of hygiene, we kindly request that long hair be worn up or, as an alternative, that a bathing cap be worn.

Sauna world

  • We recommend that you drink plenty of the available thermal water – both before and in between visits to the saunas.
  • Please pay attention to the rules stipulated for our textile-free zone and remember that no clothing is allowed in this area.
  • It is expressly forbidden to bring any electronic devices into the textile-free zone.
  • Should you happen to feel nauseous or faint while using one of the saunas, please exit it immediately and make your way towards a source of fresh air.
  • In the interests of hygiene, please make sure to place a towel under your body and feet when using a sauna.


  • We kindly request that sports apparel and training shoes be worn in the fitness area.

Beauty und Massage

  • After receiving a beauty or massage treatment, we recommend that you make use of our quiet zone in order to enjoy a period of relaxation. After treat-ments, it is best to avoid using the saunas.
  • Should you be unable to attend your scheduled treatment, we kindly ask you to notify us a min-imum of 12 hours before it is due to take place.
  • Failing this, we will be obliged to charge you 100% of the cost of the treatment.


HelenabadChildren 3 to 12 years old must be accompanied by an adult between the hours of 3 p.m. and
9 p.m.
Tamina ThermeNo entrance to the whole Tamina Therme for children under the age of 3
No entrance to the sauna area for children under the age of 12
Sports pool, garden pool and Tamina gorge Children up to the age of 12 must be accompanied by an adult.
Textile-free zone Children 12 to 16 years old must be accompanied by an adult.
Fitness area Children 16 years old and above must be accom-panied by an adult.